Refund Policy

At Rohani Glow, customer satisfaction is our priority. If you are not satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refunds

We offer refunds under the following conditions:

• The item received is damaged, defective, or incorrect due to our error.
• You contact us within  3-7 days of receiving your order.
• The product is unused, in its original packaging, and in the same condition as received.

2. Non-Refundable Items

We do not offer refunds for:

• Used, opened, or tampered products.
• Personal care and skincare items due to hygiene reasons.
• Sale or discounted items (unless damaged or defective).

3. Refund Process

1. To request a refund, email us at rohaniglow00@gmail.com with your order number, product details, and photos of the issue.
2. Our team will review your request within  2-5 business days.
3. If approved, the refund will be processed to your original payment method within  e.g., 5-10 business days.

4. Return Shipping

• If a return is required, customers may be responsible for shipping costs unless the product is defective or incorrect.
• We will provide instructions on how and where to return the product.

5. Late or Missing Refunds

• If you haven’t received your refund within the expected time, please check with your bank or payment provider.
• If you still have issues, contact us at rohaniglow00@gmail.com.

6. Order Cancellations

• Orders can be canceled within ,  24 hours of purchase for a full refund.
• Once shipped, orders cannot be canceled.

7. Contact Us

For any refund-related inquiries, reach out to us at:

📧 Email: rohaniglow00@gmail.com

By purchasing from Rohani Glow, you agree to this Refund Policy.